About Us
About Us — Patric Rice Ball Restaurant
Welcome to Patric Rice Ball Restaurant — your daily dose of feel-good care. We curate simple, joyful essentials that help you look great and feel confident, every day.
Our Mission
Beauty should be easy, uplifting, and made for real life. We focus on quality, comfort, and everyday performance—no hype, no unrealistic promises.
What We Stand For
- Quality you can trust: thoughtfully selected formulas and accessories you’ll actually use.
- Clear value: transparent pricing and policies so you can shop with confidence.
- Better experience: quick processing, friendly support, and reliable delivery.
Shipping (Summary)
- Where we ship: United States and most international destinations (some locations may be unavailable due to carrier restrictions).
- Processing time: 1–2 business days (Mon–Fri, excluding holidays).
- Delivery time: domestic 3–7 business days; international 7–15 business days depending on destination and carrier.
- Free Standard Shipping: orders USD $30+ (after discounts, before taxes/fees).
- Tracking details will be emailed once your order ships.
For full timelines, methods, and exceptions, see our Shipping Policy.
Returns & Refunds (Summary)
- 30-day returns: unused items in original condition/packaging are eligible within 30 days of delivery.
- How to start: contact us with your order number for a prepaid return label (where available).
- Refund timing: 3–10 business days after we receive and inspect the return.
- Non-returnable: opened beauty consumables, final-sale items, and gift cards (unless faulty).
- Arrived damaged or incorrect? Contact us within 7 days of delivery for a replacement or refund.
Pricing & Promotions
- Promotional discounts (e.g., “40% off,” “Buy 2 Get 1”) are time-limited and cannot be combined unless stated.
- “Compare at” prices reflect the product’s regular price on our site.
- We may limit quantities to prevent abuse or reselling.
Authenticity & Safety
- Products are sourced from trusted partners and undergo routine quality checks.
- We do not make medical or clinical claims. Always follow directions and discontinue use if irritation occurs.
Payments & Security
- We accept major cards and trusted payment providers.
- Checkout is encrypted; we do not store full card details. See our Privacy Policy for data practices.
Contact Us
Address: 2831 James M Wood Blvd, Los Angeles, CA 90006, USA
Email: info@soiderjanelros.com
Phone: (213) 266-9678
Support hours: Mon–Fri, 9:00–17:00 PT